How to Raise a Return Request Against a GRN in ManufApp

How to Raise a Return Request Against a GRN in ManufApp

🎯 Objective

To guide users on how to raise a Return Request against a GRN (Goods Receipt Note) in ManufApp. This ensures that any rejected or excess materials identified during inward inspection can be systematically returned to the vendor with proper traceability.


βœ… Step-by-Step Instructions:

Step 1: Go to Inward Transactions

  • Navigate to:
     Inventory β†’ Transactions β†’ Inward

  • This page shows a list of all GRNs (Goods Receipt Notes) created in your plant.



Step 2: Locate the Relevant GRN

  • Find the GRN against which you want to raise a return.

  • Click the Return icon (πŸ”) under the Actions column for that GRN.

Step 3: Fill Return Request Details

  • A pop-up window titled β€œReturn Request against GRN” will appear.

  • Enter the following:

    • Item (Auto-filled)

    • Quantity to return

    • Alt Quantity (if applicable)


  • You will also see a line saying "Includes X rejected pieces" if any were flagged during inspection.

Step 4: Submit the Return Request

  • Click the Submit button.

  • A confirmation will be shown, and a return request will be logged.

Step 5: View the Return Request Status

  • Navigate to:
     Inventory β†’ Transactions β†’ Outward

  • Your return request will appear here with the status:

    • Pending (awaiting approval)

    • Approved (once verified by an authorized user)

Step 6: Approve the Return 

  • Click the Approve button under the Actions column to finalize the return.

πŸ“Œ Notes:

  • Only GRNs with status Approved can be returned.

  • Return requests are traceable in both Inward and Outward logs.

  • You can return full or partial quantities, depending on inspection outcome.

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