What does the “Department” field mean?
This field specifies which part of the organization is responsible for or impacted by the issue.
🔸 Common Departments & Use Cases:
Department | Example Scenario |
Production | Machine breakdown, operator not reporting |
Planning | Job not released, wrong BOM assigned |
Store | Material not issued, stock mismatch |
Purchase | Vendor delay, incomplete inward |
Sales | Customer change request mid-production |
Admin | Power failure, A/C failure, maintenance delay |
Proper selection allows department-wise downtime tracking and accountability assignment.

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